This course introduces students to human services management. Students gain a basic understanding of organizational management perspectives by exploring staff supervision, oversight, and administrative planning in a human services organization.

Project examples

Evaluation of Global Organization

Working with a global human services organization (i.e., Africare, CLASP [Connective Link Among Special Needs Programs] International, and Servas). Students can review the organization’s website, related press releases, and journal articles that mention its programs or accomplishments and provide insights on:

• How is the organization structured, and who are the stakeholders (Board of Directors, investors/funding sources, management team, government agencies, and clients, for example)
• Any information the organization lists regarding employee engagement, motivation, benefits, and/or recognition.
• How would management incorporate a contemporary management theory with the company's staff?
• How would you incorporate a motivational theory with your staff?
• What traits or experience do you look for when hiring new employees?
• Strategies for orientation and training new staff in the organization.
• Identify potential challenges in managing a global organization.
• Evaluate the effectiveness of the organization, including staff and program effectiveness.
• Provide strategies to manage and monitor finances and contracts within the organization.

Evaluations are typically 8 to 10 pages long, including all eight components, and be formatted according to the CSU-Global Guide to Writing and APA.

A case for the Establishment of a Human Services Organization

You are a community leader who has identified a human service need in your community that must be addressed, including domestic violence, homelessness, teen suicide, etc. Students can prepare a report that makes a case for creating a human services organization to address this need for a nonprofit, for-profit, or government organization.

• Describe how the organization will be managed through leadership and strategic planning.
• Describe human resource management processes and how staff will be supervised.
• Describe the process for planning and evaluating programs, services, and operational functions.
• Describe the process for developing budgets and monitoring expenditures.
• Describe how grants and contracts will be negotiated.
• Describe legal and regulatory issues and risk management.
• Describe the professional development activities staff will need to engage in.
• Describe the recruitment and management of volunteers needed for a nonprofit organization.
• Describe leadership's role in constituency building and other advocacy techniques such as lobbying, grassroots movements, and community development and organizing.

Evaluations are typically 8 to 10 pages long, including all eight components, and be formatted according to the CSU-Global Guide to Writing and APA.